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Terms and Conditions

Last updated: July 31, 2024

Please read these terms and conditions carefully before using Our Service.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Return Policy

We have a strict no return policy unless goods are damaged. Due to the nature of skincare products, we cannot risk hygiene issues by accepting returns of used or opened products.

Damaged Products

If you receive a damaged product, please contact us within 48 hours of delivery with photographic evidence. We will arrange for a replacement or refund as appropriate.

Order Cancellation

Orders can be cancelled within 2 hours of placement. After this time, orders enter our fulfillment process and cannot be cancelled.

Product Information

We strive to provide accurate product descriptions and ingredients lists. However, we do not guarantee that product descriptions are error-free.

User Responsibilities

Users are responsible for ensuring they are not allergic to any ingredients in our products. We recommend patch testing new products before full application.

Intellectual Property

All content on this website, including product images, descriptions, and branding, is the property of Herbalicious and may not be used without permission.